Refund Policy
Refund Policy
Ciaro Pro offers refunds on a case-by-case basis.
When Refunds May Be Granted
- Technical issues that prevented you from using the service
- Accidental duplicate charges
- Billing errors
When Refunds Are Typically Not Granted
- Change of mind after using the service
- Dissatisfaction with AI-generated results (we recommend trying the free tier first)
- Failure to cancel before renewal
How to Request a Refund
- Contact our support team through the chat
- Explain your situation
- Provide your account email and transaction details
- Our team will review your request
Processing Time
Refund requests are typically reviewed within 2-3 business days. If approved, refunds are processed to your original payment method within 5-10 business days.
Tips
- Try the free tier before subscribing to ensure the product meets your needs
- Set a reminder before your renewal date if you're unsure about continuing
- Contact support early if you're having issues - we may be able to help!