Release notes for Ciaro Pro

Bug fixes

• Improved error messages when a credit-consuming action cannot be completed due to insufficient balance.
• Fixed an issue that could make some returned errors harder to understand in the app.

New features

• Added a new MCP integration for working with stories, assets, videos, and account information.
• You can now browse image galleries and video previews through the new MCP tools.
• Added support for archiving and restoring shots.
• Added color labels for assets to help organize content.
• Expanded script editing and update capabilities for MCP-connected workflows.

Improvements

• Improved MCP connection reliability and consistency.
• Made story images and gallery images easier to reference and display.
• Enhanced script and image delivery for smoother editing and viewing experiences.
• Refined related content discovery so story references can include more useful context.
• Updated structured tool responses to provide clearer results.
• Made planner and navigation guidance easier to follow.

New features

• Added mention suggestions when sharing a public review, making it easier to include the right people.
• Public review mention suggestions now exclude the review author.

Improvements

• Clarified help content for commenting and external reviewer workflows.
• Improved image handling and data retrieval in review approval flows.

Bug fixes

• Fixed an issue that could cause partner status checks to behave incorrectly.
• Improved handling of approved review images in review workflows.

New features

• You can now choose from additional image generation options, including a newer model and quality settings.
• Review approvals now handle selected images more reliably.
• Story cloning now better supports copying projects that use shared backgrounds and styles.
• Added a new creator onboarding flow for eligible users.
• Expanded partner program handling, including improved credit allocation.
• Team style images can now be generated and managed more easily.

Improvements

• Image and story workflows now handle edge cases more smoothly.
• Partner access checks and related settings have been refined.
• General reliability improvements were made across cloning and review workflows.

Bug fixes

• Planner client email dates are now handled more reliably.
• Notification and planning emails have been updated for more consistent delivery behavior.

New features

• Planner emails now support inviting members and clients with improved email content.
• Planner notifications and scheduled emails now respect time zones more consistently.
• Staff reviews can now be opened from Planner, with an option to approve all shots in a review.
• Planner actions now handle workspace access more directly when needed.
• Review emails now include improved link handling and delivery behavior.
• A new seat invitation email is available for inviting teammates.

Improvements

• Planner permissions and access handling have been refined for assigned work.
• Account and Planner help content has been updated for clarity and consistency.
• Review approvals now include better handling for team-related approvals.

Bug fixes

• Fixed issues that could cause image generation requests to fail in some cases.
• Fixed several issues with planner item scheduling, date handling, and ordering.
• Fixed problems affecting shot updates and restore actions.
• Fixed cases where image and video credit usage could be recorded incorrectly.
• Fixed inconsistencies in story review and sharing flows.

New features

• Planner: You can now duplicate planner items and projects.
• Planner: Work items now support batch updates.
• Planner: Items can now be reordered more reliably across projects and workspaces.
• Planner: Review tasks and milestones can now be tailored for specific clients.
• Shots: Archived shots can now be restored and shown again in the board view.
• Projects: Project pages now include more detailed stats and progress summaries.
• Reviews: Converted planner tasks now support shareable story review links.
• Image generation: A wider set of models and quality options is now available.
• Styles: Style colors can now be updated directly from the style editor.

Improvements

• Planner scheduling and notifications have been improved for a smoother experience.
• Date handling for planner items is now more consistent.
• Image, video, and audio file names are now resolved more reliably.
• Image generation errors now provide clearer, more helpful messages.
• Shot visibility handling has been improved.
• Project export and review workflows have been refined.
• Documentation and in-app help content have been updated for clarity.

Performance

• Improved image generation request handling for more responsive processing.

Bug fixes

• Fixed an issue that could cause generated video thumbnails to use the wrong image.
• Fixed source duration handling in video processing for more reliable results.

Improvements

• Improved video thumbnail generation for more consistent poster images.
• Improved how source video duration is calculated so video timing is more accurate.
• Improved shot selection handling in video generation scenarios.

Bug fixes

• Improved handling when a workspace is temporarily unavailable, so affected requests are managed more gracefully.
• Fixed an issue that could affect linked shot records during data synchronization.

Improvements

• Updated help content for media previews in the asset manager and related asset manager workflows.
• Added clearer guidance for planner timeline scrolling and related workspace usage.
• Improved help content for review links and planner milestones so key workflows are easier to understand.
• Updated product guidance to better explain working with large boards and reusing assets across stories.

Bug fixes

• Fixed planner timeline and sorting behavior for more reliable task ordering.
• Fixed planner and review permissions so invited clients and reviewers can open the content intended for them.
• Fixed comment and collaboration permissions for smoother sharing workflows.
• Updated several help pages to better match current product behavior.

New features

• Added planner access management, including client access settings and client-facing API support.
• Added a review portal for managing review assignments and review members.
• Added milestone-aware review links and client handoff flows.
• Added planner work item options for priorities, milestones, task colors, and list ordering.
• Added clearer planner access information in account and profile areas.
• Improved story sharing with review links that can be limited to specific milestones.

Improvements

• Improved planner and review guidance across the app for clearer setup and navigation.
• Improved team and profile information handling for clearer display names and user updates.
• Improved notification and email wording for clearer end-user messages.
• Improved app link handling so URLs are more consistent.

New features

• Share links now support more detailed permission options when creating or updating access.
• Reviewer permissions now offer separate controls for different areas of a story, board, or video.
• Video generation errors now show clearer, more helpful messages when generation cannot be completed.

Bug fixes

• Fixed issues that could cause imported scene bodies or dialogue to be lost during script processing.

New features

• Improved script import handling for scene boundaries, speaker cues, and character groups.
• Added more reliable assembly for structured AI script imports.
• Expanded support for preserving dialogue and scene formatting during import.

Improvements

• Made character import handling more consistent and resilient.
• Improved script import reliability in edge cases.
• Updated script import examples and guidance.

New features

• New content edits now create a default edit automatically when needed.
• Character and background creation now uses the correct home team for shared library content.
• Deleting characters and props now supports choosing a specific team when applicable.
• Script imports now help prevent accidental loss of scene body content.

Improvements

• Shared library content is now resolved and cleaned up more reliably during workspace changes.
• Several content management flows are now more reliable when working across stories and teams.
• In-app help content has been updated to better reflect current product behavior.

Bug fixes

• Fixed some edit clip details being handled incorrectly, making clip properties more reliable.
• Fixed issues that could cause Premiere sync updates to use invalid clip timing values.
• Fixed help content links so related articles are connected more reliably.

New features

• Added support for renaming and deleting timeline edits.
• Added support for overwriting an edit from Premiere.
• Added support for syncing Premiere edits with additional timing and label details.
• Added support for adjusting clip volume in video and audio workflows.
• Added support for exporting timeline videos with gain-based audio mixing.
• Added support for the AI assistant to use help content more accurately.
• Made the latest public help content easier to publish and keep current.
• Expanded the knowledge base with more help articles across getting started, storyboarding, video production, and account settings.

Improvements

• Improved Premiere integration guidance with clearer setup, sync recovery, folder management, and troubleshooting information.
• Improved handling for edit updates and sync requests for more consistent results.
• Improved the clarity and consistency of public help and product documentation.
• Improved audio fades and volume automation for smoother playback.

New features

• Support reply emails can now be handled automatically in more cases, helping customers get faster responses.
• Public API responses for images, videos, voices, and audio now return media resource details more consistently.
• Websocket and public API updates improve how apps receive live updates and access media resources.

Improvements

• Media generation and post-processing now handle job details and callbacks more smoothly.
• Credit deductions are processed more reliably.
• Audio, image, video, and voice services include general reliability and flow improvements.
• Messaging and notification templates were updated for a better support follow-up experience.

Bug fixes

• Fixed an issue that could cause unexpected errors in some backend service flows.
• Improved the accuracy and consistency of some account and admin-facing data lookups.

New features

• Premiere credits: Free plans now show the correct credit reset date, while paid plans no longer show a reset date when it does not apply.
• Premiere credits: Eligible accounts can now reset Premiere credits.

Improvements

• Premiere: Refined credit status and plan handling for clearer account behavior.
• Image generation: Longer-running image generation requests are now handled more reliably.
• Background processing: Improved compatibility and maintainability for background jobs, supporting more consistent processing behavior.

New features

• Admin console: Added controls for managing re-engagement settings and previewing emails before they are sent.
• Comments: Added batch comment indicators so teams can review comment activity across multiple items more easily.
• Workspaces: Added support to help prepare users’ workspaces faster during sign-in.

Improvements

• Email previews: Improved re-engagement email templates, footer options, and preview rendering for more accurate review.
• Workspace readiness: Made workspace preparation during sign-in more robust by processing teams in smaller batches.
• Admin and collaboration: Expanded backend support and reliability improvements for admin and collaboration workflows.
• Sign-in: Improved feedback for sign-in-related real-time connection failures.

Bug fixes

• Fixed media URL handling so unsupported non-CDN links are skipped more reliably.
• Fixed story and workspace data so team information appears correctly in the app.
• Fixed video generation validation so supported inputs are handled more consistently.

New features

• Added Premiere workspace API support for creating and renaming stories, uploading references, and managing workspace stories.
• Added a way to check Premiere credit status before starting work.
• Added support for streaming saved voice previews through the public API.
• Added new video generation options, including additional model support and reference image handling.
• Added Lyria music generation support.

Improvements

• Improved story and media manifest handling so selected assets and filtered asset lists work more smoothly.
• Improved audio handling with better filename handling and support for more audio output formats.
• Improved free trial messaging and how free video allowances are presented.
• Improved story thumbnails and workspace story loading for a smoother browsing experience.

Bug fixes

• Fixed assistant messaging so it no longer suggests script changes were saved before you confirm them.

New features

• Added support for inspecting project inventory to make archived work easier to recover.
• Added payment method summary and setup flows for managing card details.
• Improved script edit confirmations so the assistant is clearer about what changed.
• Added guidance to help the assistant handle support workflows more effectively.

Improvements

• Improved support case review handling to help support teams triage issues more efficiently.
• Improved service version detection for better production reliability.

Improvements

• Improved workspace recovery reliability when workspace data is temporarily unavailable.
• Improved handling of temporary workspace unavailability to reduce interruptions during recovery.

New features

• Added shot context and clearer tool execution status in the assistant experience.
• Improved video and reference-image guidance to better support prompt creation.
• Updated script assistance so script-related actions are handled more smoothly.
• Expanded the assistant’s capabilities for handling chat requests and generated responses.

Improvements

• Made assistant replies more reliable and consistent in a few edge cases.
• Refined guidance and behavior for scripts and coaching flows.

Bug fixes

• Fixed a recent issue that could affect image generation behavior.

New features

• Added storyboard sketch generation for sketch-style image requests.
• Added new reference styles for image generation.
• Added support for prompt-only styles, so some styles can now be used without providing a sample image.

Improvements

• Storyboard sketch requests are now handled more consistently.
• Improved image generation and style matching reliability across different reference styles.

New features

• You can now view story images directly in chat.
• Storyboard editing now supports expanded visual review and shot management capabilities.
• Script tools now handle reference assets more reliably, including image variations and character-linked references.
• You can now assign and manage shot and scene references more easily while working on scripts.

Improvements

• Story and script assistance is better at understanding storyboard-related changes.
• Chat and response handling has been improved for a smoother experience.
• General backend reliability and integration handling have been improved.

Bug fixes

• Database restore handling is more robust, reducing restore-related failures.
• Workspace availability handling was improved to avoid stale unavailability states.
• Health checks now report service status more reliably.

New features

• Ticket evidence now includes the service version, making support information easier to interpret.

Improvements

• Model descriptions were clarified to better reflect their capabilities.
• Prompt validation now rejects unusable image prompts earlier.
• Service version resolution is now more reliable in more situations.

Bug fixes

• Story import now better prevents longer imported content from being cut off.

New features

• Video playback requests are now recognized more accurately, including controls such as play and pause.

Improvements

• Story import and AI-assisted story creation are more reliable when handling longer prompts and scene boundaries.
• AI assistant responses have been refined for better overall results.
• Pulse summaries have been improved for smoother summarization output.

Bug fixes

• Fixed an issue where imported profile samples could exceed character limits when a section was omitted.
• Improved scene generation validation so invalid prompts are caught earlier.
• Fixed character image generation so reference images are handled more reliably.

New features

• Added support for an additional scene-generation model.
• Expanded image generation support in the story wizard for more flexible processing.

Improvements

• Increased story wizard image generation concurrency to help complete runs faster.
• Improved scene breakdown and import workflows for more reliable script processing.
• Refined story wizard diagnostics to make processing progress easier to understand.

Bug fixes

• Shot prompt fields now start empty by default.
• Image prompt upsampling now uses the right path for each model, improving prompt results.

Bug fixes

• Fixed issues that could cause image generation or import steps to fail in some cases.
• Fixed edge cases in story and scene processing for more reliable creation results.
• Fixed situations where imported or generated characters could be handled incorrectly.
• Fixed reminder message delivery settings so they follow expected limits.
• Fixed lipsync availability for eligible accounts.

New features

• Added smoother story, script, and image creation workflows.
• Added more reliable script importing with improved character handling during imports.
• Expanded image generation and activation support across more creation flows.
• Improved assistant request routing so users get more accurate help.
• Added lipsync access for eligible accounts.

Improvements

• Made image generation and story analysis more consistent and responsive.
• Improved the quality and reliability of automated content imports.
• Refined onboarding and story setup behavior for a smoother setup experience.
• Updated reminder messaging and delivery controls for more consistent behavior.

New features

• Story Wizard now handles image generation more reliably and provides clearer feedback when something goes wrong.
• Story imports now better recognize and repair script structure during import.

Improvements

• Story generation workflows now handle stale or outdated steps more gracefully.
• Image and scene processing were refined to make story workflows more consistent.
• Story Wizard error messages now explain failures more clearly.

New features

• Added support for Qwen Image 3 in image generation.
• Qwen Image 3 is now available through the public image API.
• Character image generation now defaults to Qwen Image 3.
• Added new lip-sync options to better control audio trimming and duration.

Improvements

• Improved image generation workflows for more consistent results.
• Updated image pricing and plan support to reflect the latest model options.
• Refined video modification handling for smoother processing.

Bug fixes

• Corrected pricing for the latest Flux2 image generation option.

New features

• Added a new, higher-quality Flux2 image generation option.
• Updated image generation settings and usage information to reflect the latest model options.

Improvements

• Improved consistency and reliability for image generation and related services.

New features

• Added clearer version information across services so releases can be identified more consistently.

New features

• Improved the assistant’s ability to understand requests and guide users to the right help flow.
• Added new assistant guidance for more relevant, context-aware answers.

New features

• Added more voice options and expanded voice management capabilities.
• Added voice previews and audition text generation so you can test voices before using them.
• Added better support for creating and managing custom voices.
• Added support for audio-enabled generation in select asset and video workflows.

Improvements

• Improved voice quality and audio handling for generated audio.
• Improved reliability for voice and audio generation.
• Improved billing and credit calculations for voice generation.
• Improved cleanup when voices are deleted.
• Improved video generation handling for select asset workflows.
• Improved comment input handling for a smoother collaboration experience.

Bug fixes

• Fixed credit calculations for several image, video, music, voice, and token-based tools so usage is charged more accurately.
• Improved image download handling for more reliable media access.
• Fixed pricing for SeedEdit 3.0 and Topaz Video Upscale.

New features

• Added support for updated pricing and availability for several AI models and media tools.

Improvements

• Improved plan configuration for the latest subscription setup.
• Made workspace access more resilient when a temporary database issue occurs.

New features

• Added subscription and billing email notifications to keep users informed about relevant account and payment updates.
• Added email link handling that can take users to the correct checkout destination for supported actions.

Improvements

• Improved subscription billing handling for invoice payment, pause, and cancellation flows.
• Improved account entitlement and usage-limit handling for smoother access to plan features.
• Improved video generation validation and error handling for more reliable Seedance and Veo results.
• Improved reliability for billing and email notification processing.

New features

• You can now sync and use additional contact details in the EspoCRM integration.
• The EspoCRM integration now handles more customer data sync scenarios more gracefully.

Bug fixes

• Fixed voice processing issues so failures are handled more gracefully.
• Fixed payment event handling issues to better reflect successful transactions.
• Improved consistency when account details are updated.

New features

• Added support for more reliable payment and invoice processing.
• Added support for smoother management of external CRM connections.

Improvements

• Made account registration, sign-in, and profile updates more robust.
• Refined background processing to improve overall reliability.

Improvements

• Improved how video allowance is calculated, including support for lifetime grants.
• Refined account balance and entitlement handling for a smoother subscription experience.
• Updated free monthly allowance resets to behave more consistently.

Bug fixes

• Fixed several issues that could cause assistant, video, or workspace actions to fail unexpectedly.
• Improved error handling across multiple services so failures are less disruptive.
• Fixed edge cases in video processing and prompt handling.
• Addressed issues that could interrupt certain support and script assistant flows.

New features

• You can now generate videos with the newer Seedance 2.5 model.
• Video generation now supports 1080p output for supported workflows.
• Some video prompts can now carry the last frame forward to help continue a scene smoothly.
• Image prompts are now automatically expanded with more detail to improve generation quality.
• The assistant can now offer guided tours in more situations.
• Video generation now better supports prompt markers and model-specific options.
• Assistant replies now appear more smoothly and consistently when responses include multiple visible text parts.

Improvements

• Video creation and assistant responses were refined for better reliability and consistency.
• Getting started and navigation help content was updated for clarity.
• Video and image guidance was updated to better match the current product experience.
• Background content and wording across the app were refreshed for consistency.
• Some video and assistant workflows were made more robust.

Bug fixes

• Fixed issues that could cause assistant responses to be less accurate or drift from expected behavior.
• Fixed problems in image and video prompt generation that could lead to inconsistent output.

New features

• The AI assistant now uses newer models for better responses and reasoning.
• Product language guidance has been improved so assistant replies are more consistent and easier to understand.

Improvements

• Image and video prompt generation has been refined for more consistent results.
• Task, story, and assistant workflows have been updated to improve overall reliability.

Bug fixes

• Fixed image reference handling during image creation.
• Fixed several issues that could affect style and collage behavior.

New features

• Added support for GPT-5.6 models in the AI assistant.
• Added stronger art direction support for image and video prompt generation.
• Added new guidance for creating custom styles and using reference images more effectively.
• Added support for rebuilding and refining style collages.

Improvements

• Improved image generation results when using reference images and style inputs.
• Made style handling more consistent across the app.
• Updated prompt guidance to help produce better image and video results.
• Improved account, billing, and asset-management help content for clarity and usefulness.
• Improved credit and pricing calculations for some operations.
• Made sign-in more reliable.

New features

• Style assets can now be organized alongside other assets.

Improvements

• Style sharing has been improved for a smoother experience.

Bug fixes

• Fixed an issue that could cause duplicate video operation types to appear.
• Improved asset handling so styles are processed more consistently.
• Fixed issues that could affect how team assets are listed and paginated.

New features

• You can now retrieve team assets more flexibly, with improved filtering for backgrounds, characters, props, and styles.
• Story review now supports sharing review links and submitting review decisions.
• Public story review pages can now retrieve the script for review.
• Video creation now handles more Seedance video options and reference images more reliably.
• Asset organization now includes improved support for managing library items.

Improvements

• Review-related collaboration workflows are now smoother and more consistent.
• Made story naming and title formatting more consistent.
• Improved reliability in credit and entitlement handling.
• General backend reliability improvements for asset, story, and video workflows.

New features

• Added support for saving and managing team styles.
• Character lists can now include images when needed.
• Character merging now preserves more details and supports merging with a custom name.

Improvements

• Improved asset selection so characters, props, and backgrounds can be retrieved more reliably.
• Made team asset handling more consistent across characters, props, backgrounds, and styles.
• Improved reliability when loading and combining team assets.

New features

• You can now preview more voice options before choosing one.
• Voice and audio support has been expanded with updated model options.
• Onboarding can now better preserve setup progress for a smoother first-time experience.

Improvements

• Video browsing and retrieval have been streamlined for a smoother experience.

New features

• Workspaces can now recover more gracefully when workspace data is temporarily unavailable.
• Workspace availability is handled more reliably when opening or resuming workspaces.
• Video guide frame editing now supports improved metadata handling and session updates.

Improvements

• Workspace loading and error handling have been improved for a smoother experience.
• Video processing and metadata updates are more robust when working with clips and guide frames.

Bug fixes

• Copying stories now avoids sending content into the demo workspace.
• Several background, character, and notification flows were fixed to be more reliable.
• Handling of temporary workspace availability issues was improved to reduce failed requests.

New features

• You can now resume interrupted video generation and continue from where it left off.
• Video editing requests now support more operation types, including modify, reframe, reverse extend, extend, and interpolate.

Improvements

• Video processing and image generation workflows were improved for smoother handling.
• Notifications and background processing now recover more gracefully from transient failures.

New features

• Added a new AI-assisted script import flow that helps create more structured imports.
• Improved imported scripts so scene boundaries and overall structure are handled more accurately.
• Added better support for structured markers during script import.

Improvements

• Improved image handling for team-based content.
• Made script import processing more robust and reliable.
• Improved import quality checks so problematic imports are caught earlier.

New features

• Video editing: You can now create and edit videos with the latest Seedance options.
• Video output: Video creation now supports improved HDR and EXR-related output settings.
• Project cloning: Cloned projects now preserve characters and props more reliably, helping keep your scene setup intact.
• Team assets: Team background and prop images are now easier to manage during project setup and reuse.

Improvements

• Video edits: Edited videos now keep key details from the source video more consistently, including duration and aspect ratio.
• Video workflows: Video generation and editing have been updated for smoother handling across supported models.

Bug fixes

• Fixed issues that could prevent team backgrounds, characters, and props from updating correctly.
• Improved handling of completed video processing results so finished items display the expected output more consistently.
• Fixed several edge cases in image and media workflows to reduce failed uploads and incomplete processing.

New features

• You can now organize assets with shared tags and team-level asset organization tools.
• Team backgrounds, characters, and props now have improved management support, including add, edit, and remove flows.
• Asset sharing and folder management have been expanded for smoother team collaboration.
• Video uploads and processing now handle more formats more reliably, including improved EXR ZIP handling.

Improvements

• Image generation and processing have been refined for better resolution handling and pricing consistency.
• Asset and story content now sync more cleanly across related items, improving consistency when names or links change.
• Project exports now use updated resolution handling for more reliable output.
• Media and asset management received general reliability improvements.