Release notes for Ciaro Pro

Bug fixes

• Fixed incorrect timestamps that could affect how videos load.

New features

• Added a Learning Center video tutorial on creating storyboards.

Improvements

• Music generation handles composition plans more consistently.
• Voice assets are cleaned up more reliably.
• Updated Sound Studio music generation guidance and Seedance setup and troubleshooting documentation.

New features

• Character image generation now uses improved framing and updated models for more polished results.
• Audio generation now uses a newer sound model for improved output quality.
• Standalone Studio invoices are now handled correctly.

Improvements

• Video creation guidance now includes clearer workflows and best practices.

Bug fixes

• Fixed duplicate real-time updates in some cases.
• Interrupted partial invoice payments are easier to recover, and invoice statuses update more accurately after payment attempts.

New features

• Add scene and script context to AI image and video prompts.
• Analyze images alongside video and audio, and manage character references and script associations in video analysis.
• Make partial invoice payments and restart an incomplete payment.
• Use the new Billing Hub to manage deposits, invoices, and credit allocation, and open invoice PDFs directly from the billing flow.
• Manage saved payment methods during checkout and account billing.

Improvements

• Video analysis is more reliable, handles larger backlogs, and makes better use of audio and video material.
• Invoice payment emails are more reliable and can include PDF attachments.
• Billing and payment messages are clearer.
• Credit and subscription checkouts return you to the right place after payment.

New features

• Supported video generation workflows can now use reference videos as the source for video edits.

Improvements

• Video lookups now return more consistent results for stories and shots.

New features

• Marketing emails now include an unsubscribe option so recipients can opt out more easily.
• Assistant-guided tours now support additional content and clearer messages.

Bug fixes

• Email action links are checked before sending, reducing the chance of broken buttons.
• The AI assistant now keeps support conversations separate, so replies are less likely to draw on the wrong thread.

Improvements

• Email delivery and templates have been updated for a smoother messaging experience.

New features

• Improved image handling for AI-powered video prompts.
• Replay snapshots now handle references more consistently for more reliable results.

Performance

• Improved image processing performance for AI-powered video prompts.

New features

• Reference audio is prepared more reliably for supported video generation workflows.
• Character event playback is smoother and more responsive.

Improvements

• Workspace availability is handled more clearly when a workspace can’t be accessed.

Bug fixes

• Fixed an issue that could cause an outdated response to appear in some cases.

New features

• Google, Microsoft, and Apple sign-in links now work with the latest sign-in flow.

Improvements

• Image and story updates now support more content fields.
• Timeline updates are more reliable when an event needs to be retried.

New features

• Project copies now include editable copies of linked character assets in the destination project.

Improvements

• Project copying more consistently preserves linked media, shared assets, and media URLs.
• Project copy documentation now explains more clearly how copying works.

Improvements

• Shared assets are more consistently available to team members.
• Project cloning is more reliable for backgrounds, characters, props, and styles.

Bug fixes

• Fixed cases where a generated video could appear in the wrong clip or edit.
• Fixed cases where completed videos did not appear in pending or inactive sequences.
• Improved handling of failed video generations so related media stays consistent.

New features

• Edits made while a video is generating are now preserved when the result arrives.
• Generated clips now retain more audio preview and waveform information.

Improvements

• Video generation and completion updates are more reliable.
• Additional checks help prevent invalid video generation requests.

New features

• Video media profiles now include timeline preview assets.

Improvements

• Video production more reliably recognizes completed processing results.
• Video result details are presented more consistently across the app.
• Video production guidance is clearer, including how to create videos from shots and compose audio.

New features

• You can now create and manage voice replicas with improved audio handling.
• Audio conversion now offers more reliable WAV output options.

Improvements

• Voice design guidance is clearer, helping you get more consistent results.
• Clip edits better preserve playback speed and other media details.

Bug fixes

• Fixed issues that could cause voice jobs to fail or behave inconsistently.
• Fixed background syncing and links so imported backgrounds match the correct items more reliably.

Bug fixes

• Fixed an issue that prevented some numeric music duration values from being accepted.
• Fixed custom voice availability for eligible users.
• Fixed edge cases in voice generation and playback.

New features

• Added more voice options for creating and managing voices.
• Added real-time progress updates while designing a voice.
• Added tools to view your custom voice capacity and retrieve saved voices.
• Added transcript support for generated voices.

Improvements

• Improved voice previews and auditions to make it easier to choose a voice.
• Improved voice library browsing and management.
• Improved cost calculations for voice generation.
• Expired voice previews and drafts are now cleaned up more reliably.
• Updated voice-related help content to reflect current workflows.

Bug fixes

• Audio generation now uses your selected model more consistently.
• Generated videos now receive preview images more reliably when processing finishes.

New features

• Music generation now supports a newer model.

Improvements

• Connecting tools has a smoother sign-in experience.
• Music generation pricing now better reflects the available model options.
• Scene media is handled more consistently for smoother playback and previews.

Bug fixes

• Fixed an issue that could prevent a workspace from opening while story backgrounds were being updated.
• Fixed outdated timeline data remaining attached after edits.
• Fixed an issue that could interfere with overwriting an edit from Premiere.
• Fixed inconsistent loading of imported story backgrounds.

New features

• Story backgrounds now stay in sync more reliably when projects are copied or updated.
• Added model availability information so the app can show supported models more accurately.

Improvements

• Unavailable models are now hidden more consistently.
• Updated DaVinci Resolve integration guidance and account settings help content.

Bug fixes

• Fixed issues that could cause image generation and edit syncing to behave inconsistently.
• Fixed clip-link handling so linked items stay together during edits.
• Improved handling of invalid voice sample recordings.

New features

• Added Finish Frames to turn rough boards into more polished images.
• Expanded voice analysis and generation capabilities, including supported public API workflows.

Improvements

• Scene breakdowns select character images more accurately.
• Generated images better follow style references, art direction, and scene context.
• Credit and usage calculations are more consistent.
• Project and workspace operations are more reliable during availability interruptions.

Bug fixes

• Fixed issues that could leave story analysis or story wizard runs stuck after an interruption.
• Fixed cases where timeline edits could lose track of clips during syncing.
• Fixed failures when deleting team assets with related images or records.

New features

• Added guided audio prompt creation for music, sound effects, voice design, and text-to-speech.
• Added Nano Banana 2.1 image generation options with updated credit pricing.
• Expanded story workflows in the public API and asset workflows in supported integrations.

Improvements

• Improved story wizard scene breakdowns, shot planning, and image guidance.
• Improved image prompts so generated subjects and their visibility better match the intended shot.
• Made timeline syncing more reliable and improved recovery for interrupted story analysis.
• Improved script import reliability.
• Clarified XML export behavior when source media is missing.

New features

• Search your organized media to find assets more easily.
• Create and edit videos with additional generation options, including Seedance 2.5.
• Use reference videos when creating videos from existing clips.

Improvements

• Media search results are better organized.
• Video edits handle audio references more reliably, and video generation failures are easier to understand.
• Updated guidance for project comments and video prompting.

Bug fixes

• Fixed script imports that could misidentify scenes, dialogue, or characters.
• Fixed story and shot breakdown issues that could produce incomplete results.
• Fixed issues with media uploads, asset links, and duplicate assets.
• Fixed cases where comments, review updates, or notifications were not delivered reliably.
• Fixed incorrect video thumbnails, poster frames, and other media details.
• Fixed inconsistencies in account credits and plan access.

New features

• Private chat messages now support attachments.
• Longer story analysis and generation tasks now show more detailed progress.
• Expanded support for managing team backgrounds, characters, props, and styles.

Improvements

• Story analysis plans essential beats more consistently and produces more complete scene and shot proposals.
• Script imports are more reliable, with better cleanup and character matching.
• Video generation and modification are more reliable, while image and audio processing is smoother.
• Editing, review, and collaboration workflows are more responsive and less likely to be interrupted.

Bug fixes

• Fixed issues that could cause Final Draft scripts to import incompletely or display incorrectly in import previews.
• Improved handling of Final Draft files with malformed content.

Improvements

• Character names and details are preserved more consistently during script import.
• Refined portrait handling when enriching imported characters.

Bug fixes

• Asset syncing handles missing video references and related errors more reliably.
• Improved video stitching reliability when processing errors occur.
• Improved workspace restoration and notification delivery reliability.
• Fixed issues with review approval finalization and status updates.

New features

• Admins can now revoke a review approval when needed.
• Video references now support embedded audio in more cases.

Improvements

• Refined reference video preparation for smoother video workflows.

New features

• Create voice clones in the app.
• Voice and text-to-speech workflows offer clearer audio names and improved file handling.
• Add reference audio when generating videos with eligible models.
• Expanded guidance makes the video creation workflow easier to follow.

Improvements

• Voice selection is more reliable, with clearer messages when a voice is unavailable.
• Improved audio handling produces better results for video clips.
• Cleaning up multiple images is more efficient.

Bug fixes

• Fixed inconsistent handling of some video generation requests, prompts, and image references.
• Fixed edge cases in AI-assisted text preparation and model selection.
• Improved the reliability of video generation status updates.

New features

• Added GPT-6 support to AI-assisted workflows.
• Added MiniMax H3 Fast video generation, with support for additional H3 versions and their available resolutions.
• Expanded video creation support for image slots, keyframes, and replay snapshots.

Improvements

• Unsupported video settings are now caught earlier, and video generation errors are handled more reliably.
• Improved video generation pricing and access checks across supported models.
• Updated guidance for creating videos and choosing models.

Bug fixes

• Fixed issues that could interrupt story and script generation or imports.
• Fixed how saved voices and voice libraries appear and work within stories.
• Improved handling of image prompt details for more consistent results.

New features

• Save and remove voices directly within a story.
• Choose a new image quality option when generating images.

Improvements

• Story Wizard now chooses image and analysis models more consistently to improve generated results.
• Voice labels and tags offer more ways to organize your voices.
• Voice audition and training text sounds clearer and more natural.
• The AI assistant responds more reliably to board, script, and story requests.

Bug fixes

• Background image links are now repaired more reliably after sync, so gallery items keep pointing to the correct images.
• Comments tied to replaced images are now handled correctly during repair tasks.
• Story library imports now preserve original background source information more consistently.
• Shot creation now handles errors more robustly, improving reliability when creating new shots.

New features

• Board and story versions can now be created, listed, and viewed, making it easier to review earlier states of your work.
• Concurrent edits are now managed more smoothly to help prevent version conflicts when multiple people are working at the same time.
• Review and approval flows now support version-aware decisions and public review links.
• Script editing now preserves version history and makes it easier to work with editable script versions.
• Public story pages now support requests for the appropriate version of content.
• Video status updates are now processed more reliably.

Improvements

• Image generation and upsampling behavior has been refined for a smoother creation experience.
• Several content-management and review workflows have been streamlined for better overall reliability.
• Documentation and help content were updated for the latest asset manager and folder sync behavior.

Bug fixes

• Fixed draft video resolution selection so draft generation uses the intended output size.
• Fixed parameter handling for draft videos to reduce failed or incorrect generation requests.

New features

• Added support for draft video generation with supported providers.
• Added a new 360p draft resolution option for Ray 3.2 video generation.
• Added more reliable progress tracking for provider-based video generation.

Improvements

• Improved completion handling for generated videos when related sprite assets are still being prepared.
• Improved video generation and post-processing to better handle provider responses and final video details.
• Improved image URL handling for video posters and keyframes.
• Updated video production documentation with clearer guidance.

Bug fixes

• Fixed issues that could prevent some voice and background items from appearing correctly in the library.
• Improved voice-related error handling so failures are surfaced more clearly.

New features

• You can now create, manage, and share team voices with your team.
• Voice previews are now available, so you can hear how a voice sounds before using it.
• Shared voice assets can now be used when creating audio.
• Background creation now supports importing backgrounds from your team library.

Improvements

• Voice design and audition generation have been improved for a smoother setup experience.
• Voice and background recovery is now more reliable for older content.
• Story and library backgrounds are now filled in more reliably when data is missing.
• Updated voice support behind the scenes improves voice creation and playback workflows.

Improvements

• Improved story asset sync handling for more reliable updates.
• Improved story access handling so related requests run more smoothly.
• Improved background processing for claim-related actions to make them more efficient.

New features

• Image links are now handled more reliably, improving image retrieval in more cases.
• Custom art direction styles are loaded and resolved more flexibly when creating images.

Bug fixes

• Fixed video metadata processing issues and improved recovery from related errors.
• Fixed image and story generation flows so reference tokens and prompts are handled more consistently.
• Improved reliability for re-engagement messages.

New features

• Improved prompt handling so image references are preserved more reliably during generation.
• Added automated database migration support to make service updates smoother and more consistent.
• Added database readiness checks to support more dependable backend updates.
• Improved database synchronization tooling with better disk space handling, logging, and error recovery.

Improvements

• Made backend database connection handling more robust.
• Improved migration and cleanup workflows so updates run more safely and consistently.
• Updated database readiness documentation.

Bug fixes

• Fixed issues that could prevent generated video processing from completing in the correct order.
• Fixed cases where generated video playback assets could be marked unavailable too early.
• Fixed prompt editor context handling so prompt creation opens with the right details.

New features

• Added Prompt Bible support for creating, viewing, and managing prompt entries.
• Expanded image prompting guidance with updated instructions for newer image generation workflows.
• Added more reliable finalization for generated videos to improve the video processing flow.
• Added richer timeline sprite handling for videos and related project views.
• Enabled JPG downloads for Free plans.

Improvements

• Made video and image prompt workflows more consistent and easier to use.
• Improved assistant prompt handling so context is managed more effectively.
• Improved script import processing so scene headings are handled more accurately.
• Refined video metadata handling to better support generated video processing.
• Improved image upload and save handling to make image creation more reliable.
• Updated image generation guidance to better support shared library access.

Bug fixes

• Improved error messages when a credit-consuming action cannot be completed due to insufficient balance.
• Fixed an issue that could make some returned errors harder to understand in the app.

New features

• Added a new MCP integration for working with stories, assets, videos, and account information.
• You can now browse image galleries and video previews through the new MCP tools.
• Added support for archiving and restoring shots.
• Added color labels for assets to help organize content.
• Expanded script editing and update capabilities for MCP-connected workflows.

Improvements

• Improved MCP connection reliability and consistency.
• Made story images and gallery images easier to reference and display.
• Enhanced script and image delivery for smoother editing and viewing experiences.
• Refined related content discovery so story references can include more useful context.
• Updated structured tool responses to provide clearer results.
• Made planner and navigation guidance easier to follow.

New features

• Added mention suggestions when sharing a public review, making it easier to include the right people.
• Public review mention suggestions now exclude the review author.

Improvements

• Clarified help content for commenting and external reviewer workflows.
• Improved image handling and data retrieval in review approval flows.

Bug fixes

• Fixed an issue that could cause partner status checks to behave incorrectly.
• Improved handling of approved review images in review workflows.

New features

• You can now choose from additional image generation options, including a newer model and quality settings.
• Review approvals now handle selected images more reliably.
• Story cloning now better supports copying projects that use shared backgrounds and styles.
• Added a new creator onboarding flow for eligible users.
• Expanded partner program handling, including improved credit allocation.
• Team style images can now be generated and managed more easily.

Improvements

• Image and story workflows now handle edge cases more smoothly.
• Partner access checks and related settings have been refined.
• General reliability improvements were made across cloning and review workflows.

Bug fixes

• Planner client email dates are now handled more reliably.
• Notification and planning emails have been updated for more consistent delivery behavior.

New features

• Planner emails now support inviting members and clients with improved email content.
• Planner notifications and scheduled emails now respect time zones more consistently.
• Staff reviews can now be opened from Planner, with an option to approve all shots in a review.
• Planner actions now handle workspace access more directly when needed.
• Review emails now include improved link handling and delivery behavior.
• A new seat invitation email is available for inviting teammates.

Improvements

• Planner permissions and access handling have been refined for assigned work.
• Account and Planner help content has been updated for clarity and consistency.
• Review approvals now include better handling for team-related approvals.

Bug fixes

• Fixed issues that could cause image generation requests to fail in some cases.
• Fixed several issues with planner item scheduling, date handling, and ordering.
• Fixed problems affecting shot updates and restore actions.
• Fixed cases where image and video credit usage could be recorded incorrectly.
• Fixed inconsistencies in story review and sharing flows.

New features

• Planner: You can now duplicate planner items and projects.
• Planner: Work items now support batch updates.
• Planner: Items can now be reordered more reliably across projects and workspaces.
• Planner: Review tasks and milestones can now be tailored for specific clients.
• Shots: Archived shots can now be restored and shown again in the board view.
• Projects: Project pages now include more detailed stats and progress summaries.
• Reviews: Converted planner tasks now support shareable story review links.
• Image generation: A wider set of models and quality options is now available.
• Styles: Style colors can now be updated directly from the style editor.

Improvements

• Planner scheduling and notifications have been improved for a smoother experience.
• Date handling for planner items is now more consistent.
• Image, video, and audio file names are now resolved more reliably.
• Image generation errors now provide clearer, more helpful messages.
• Shot visibility handling has been improved.
• Project export and review workflows have been refined.
• Documentation and in-app help content have been updated for clarity.

Performance

• Improved image generation request handling for more responsive processing.

Bug fixes

• Fixed an issue that could cause generated video thumbnails to use the wrong image.
• Fixed source duration handling in video processing for more reliable results.

Improvements

• Improved video thumbnail generation for more consistent poster images.
• Improved how source video duration is calculated so video timing is more accurate.
• Improved shot selection handling in video generation scenarios.

Bug fixes

• Improved handling when a workspace is temporarily unavailable, so affected requests are managed more gracefully.
• Fixed an issue that could affect linked shot records during data synchronization.

Improvements

• Updated help content for media previews in the asset manager and related asset manager workflows.
• Added clearer guidance for planner timeline scrolling and related workspace usage.
• Improved help content for review links and planner milestones so key workflows are easier to understand.
• Updated product guidance to better explain working with large boards and reusing assets across stories.

Bug fixes

• Fixed planner timeline and sorting behavior for more reliable task ordering.
• Fixed planner and review permissions so invited clients and reviewers can open the content intended for them.
• Fixed comment and collaboration permissions for smoother sharing workflows.
• Updated several help pages to better match current product behavior.

New features

• Added planner access management, including client access settings and client-facing API support.
• Added a review portal for managing review assignments and review members.
• Added milestone-aware review links and client handoff flows.
• Added planner work item options for priorities, milestones, task colors, and list ordering.
• Added clearer planner access information in account and profile areas.
• Improved story sharing with review links that can be limited to specific milestones.

Improvements

• Improved planner and review guidance across the app for clearer setup and navigation.
• Improved team and profile information handling for clearer display names and user updates.
• Improved notification and email wording for clearer end-user messages.
• Improved app link handling so URLs are more consistent.

New features

• Share links now support more detailed permission options when creating or updating access.
• Reviewer permissions now offer separate controls for different areas of a story, board, or video.
• Video generation errors now show clearer, more helpful messages when generation cannot be completed.

Bug fixes

• Fixed issues that could cause imported scene bodies or dialogue to be lost during script processing.

New features

• Improved script import handling for scene boundaries, speaker cues, and character groups.
• Added more reliable assembly for structured AI script imports.
• Expanded support for preserving dialogue and scene formatting during import.

Improvements

• Made character import handling more consistent and resilient.
• Improved script import reliability in edge cases.
• Updated script import examples and guidance.

New features

• New content edits now create a default edit automatically when needed.
• Character and background creation now uses the correct home team for shared library content.
• Deleting characters and props now supports choosing a specific team when applicable.
• Script imports now help prevent accidental loss of scene body content.

Improvements

• Shared library content is now resolved and cleaned up more reliably during workspace changes.
• Several content management flows are now more reliable when working across stories and teams.
• In-app help content has been updated to better reflect current product behavior.

Bug fixes

• Fixed some edit clip details being handled incorrectly, making clip properties more reliable.
• Fixed issues that could cause Premiere sync updates to use invalid clip timing values.
• Fixed help content links so related articles are connected more reliably.

New features

• Added support for renaming and deleting timeline edits.
• Added support for overwriting an edit from Premiere.
• Added support for syncing Premiere edits with additional timing and label details.
• Added support for adjusting clip volume in video and audio workflows.
• Added support for exporting timeline videos with gain-based audio mixing.
• Added support for the AI assistant to use help content more accurately.
• Made the latest public help content easier to publish and keep current.
• Expanded the knowledge base with more help articles across getting started, storyboarding, video production, and account settings.

Improvements

• Improved Premiere integration guidance with clearer setup, sync recovery, folder management, and troubleshooting information.
• Improved handling for edit updates and sync requests for more consistent results.
• Improved the clarity and consistency of public help and product documentation.
• Improved audio fades and volume automation for smoother playback.

New features

• Support reply emails can now be handled automatically in more cases, helping customers get faster responses.
• Public API responses for images, videos, voices, and audio now return media resource details more consistently.
• Websocket and public API updates improve how apps receive live updates and access media resources.

Improvements

• Media generation and post-processing now handle job details and callbacks more smoothly.
• Credit deductions are processed more reliably.
• Audio, image, video, and voice services include general reliability and flow improvements.
• Messaging and notification templates were updated for a better support follow-up experience.

Bug fixes

• Fixed an issue that could cause unexpected errors in some backend service flows.
• Improved the accuracy and consistency of some account and admin-facing data lookups.

New features

• Premiere credits: Free plans now show the correct credit reset date, while paid plans no longer show a reset date when it does not apply.
• Premiere credits: Eligible accounts can now reset Premiere credits.

Improvements

• Premiere: Refined credit status and plan handling for clearer account behavior.
• Image generation: Longer-running image generation requests are now handled more reliably.
• Background processing: Improved compatibility and maintainability for background jobs, supporting more consistent processing behavior.

New features

• Admin console: Added controls for managing re-engagement settings and previewing emails before they are sent.
• Comments: Added batch comment indicators so teams can review comment activity across multiple items more easily.
• Workspaces: Added support to help prepare users’ workspaces faster during sign-in.

Improvements

• Email previews: Improved re-engagement email templates, footer options, and preview rendering for more accurate review.
• Workspace readiness: Made workspace preparation during sign-in more robust by processing teams in smaller batches.
• Admin and collaboration: Expanded backend support and reliability improvements for admin and collaboration workflows.
• Sign-in: Improved feedback for sign-in-related real-time connection failures.

Bug fixes

• Fixed media URL handling so unsupported non-CDN links are skipped more reliably.
• Fixed story and workspace data so team information appears correctly in the app.
• Fixed video generation validation so supported inputs are handled more consistently.

New features

• Added Premiere workspace API support for creating and renaming stories, uploading references, and managing workspace stories.
• Added a way to check Premiere credit status before starting work.
• Added support for streaming saved voice previews through the public API.
• Added new video generation options, including additional model support and reference image handling.
• Added Lyria music generation support.

Improvements

• Improved story and media manifest handling so selected assets and filtered asset lists work more smoothly.
• Improved audio handling with better filename handling and support for more audio output formats.
• Improved free trial messaging and how free video allowances are presented.
• Improved story thumbnails and workspace story loading for a smoother browsing experience.

Bug fixes

• Fixed assistant messaging so it no longer suggests script changes were saved before you confirm them.

New features

• Added support for inspecting project inventory to make archived work easier to recover.
• Added payment method summary and setup flows for managing card details.
• Improved script edit confirmations so the assistant is clearer about what changed.
• Added guidance to help the assistant handle support workflows more effectively.

Improvements

• Improved support case review handling to help support teams triage issues more efficiently.
• Improved service version detection for better production reliability.